How to claim my mobile insurance

We have the easiest and hassle free claim process with Zero Processing fee or any hidden charge all cost are included in the plan Follow the three step of claim.

  1. Login to My Account section.
  2. Click to claim option.
  3. You will receive a claim form fill the form and send it.

How to Log In to My Account.

Check your registered email id for login details, which we have sent during purchase of Insurance.

What all documents i am required to provide while filling claim?

  1. Duly filed claim Form.
  2. Any Govt. ID proof (Self attested)
  3. Pictures of Damage device.
  4. Device purchase Invoice.
  5. In case of Theft/Burglary, Pick-Pocket, Snatching, Robbery, FIR copy is required

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Claim Option

  1. Self Repair Option
  2. DigitInsure Repair Option
  3. Door Step Repair Option

Self Repair Option

The Easiest Way to Claim, You have to go to the respective brand service center to get estimate for Replacing damaged parts or Full Replacement and same you have to inform us,

After informing you will get 50% of Estimate Amount Instantly to start the Replacement, Remaining refund will be given after the final bill submission within 23 days based on your orignal mode of payment which you have used during purchase of protection plan.

You have to provide a genuine bill of replacement to request for refund any misuse of service agreement will result in cancellation of plan.

DigitInsure Repair Option

We will arrange free pickup and dropoff for your device, It will take Minimum of 2 day & Maximum of 4 days based on the component availability to get your damage replacement or Replacing full Mobile,

All cost are covered by DigitInsure based on your Insurance plan.

Door Step Repair Option

Our service Partner will visit to you location and They will do the Service in front of you no need to pay any Processing fee or any hidden charge all cost are included.

In case of Theft/Snatching/Burglary

a. Theft within 1 to 3 month. Get 90% Refund of your mobile invoice value.

b. Theft within 4 to 7 month. Get 80% Refund of your mobile invoice value.

c. Theft within 8to 12 month. Get 70% Refund of your mobile invoice value.

In Case of Full Damage

a. Get repair up-to invoice value.

b. Claim multiple repair up-to invoice value.

c. Claim multiple time display front, back & mobile components.

Note:- Cost of settlement should not be more than your mobile cost.