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IT Park, MBP Rd, Sector1, Kopar Khairane, Navi Mumbai, Maharastra 400710

011-69290586

info@digitinsure.co.in

Terms & Condition

Copyright © 2024 DigitInsure

1. What is included in a Comprehensive A to Z Damage & Theft plan?

Covers A to Z mobile parts damage physical/accidental/liquid including display & Theft/Burglary/pickpocket/snatching by any means.

Accidental Screen Damage / Crack Back or Front Covered.
Physical & Water Damage Covered.
Back Screen Damage, Camera Damage Covered.
Flip Mobile All Display Crack Covered.
Any parts Damage Covered Internal or External.
Theft & Pick Pocket Covered.
Burglary & Robbery Covered.
Low Prices with EMI option available.
Worldwide Cover, Damage or Theft outside side India Covered.
Damage due to third party fault Covered.
Unlimited claim upto invoice value.
Zero Claim Processing fee.
Extended warranty for above 12 month old mobile.
Emergency Assistance Covered.

In Case of Theft/Snatching/Burglary

a. Theft within 1 to 3 month. Get 90% Refund of your mobile invoice value.

b. Theft within 4 to 7 month. Get 80% Refund of your mobile invoice value.

c. Theft within 8 to 12 month. Get 70% Refund of your mobile invoice value.

In Case of Full Damage

a. Get repair up-to invoice value.

b. Claim multiple repair up-to invoice value.

c. Claim multiple time display front, back & mobile components.

Note:- Cost of settlement should not be more than your mobile cost.

2. Regular Insurance: Covers only my mobile screen/display damage by any means & Theft by any means.

Covers only mobile screen damage by any means, Claim up to invoice value
In case of Theft/Snatching/Burglary : refer above point.

How to Claim my insurance

We have the easiest and hassle free claim process with Zero Processing fee or any hidden charge all cost are included in the plan Follow the three step of claim.

Login to My Account section.
Click to Claim Option.
You will receive a claim form fill the form and send it.

How to Log In to My Account.

Check your registered email which we have sent during purchase of Insurance.

Claim Option

Self Repair Option
DigitInsure Repair Option
Door Step Repair Option

Self Repair Option

The Easiest Way to Claim, You have to go to the respective brand service center to get estimate for Replacing damaged parts or Full Replacement and same you have to inform us,

After informing you will get 50% of Estimate Amount Instantly to start the Replacement, Remaining refund will be given after the final bill submission within 2–3 days based on your orignal mode of payment which you have used during purchase of protection plan.

You have to provide a genuine bill of replacement to request for refund any misuse of service agreement will result in cancellation of plan.

DigitInsure Repair Option

We will arrange free pick–up and drop–off for your device, It will take Minimum of 2 day & Maximum of 4 days based on the component availability to get your damage replacement or Replacing full Mobile,

All cost are covered by DigitInsure based on your Insurance plan.

Door Step Repair Option

Our service Partner will visit to you location and They will do the Service in front of you no need to pay any Processing fee or any hidden charge all cost are included.

Extended Warranty

What is covered

Display/touch

Faint display, barely legible. Backlight
Ghost touching
Touch failure (line of touch not working)

Charging Port

No longer charging
Loose connection when plugged in
Those with a headphone jack as a part of the charging port assembly, it no longer functions
Water sensor failure when none has been introduced

Rear Camera

Does not focus
Shakes
Vibrates
Entirely black/ not turning on
Neon colors

Front Camera

Does not focus
Shakes or vibrates
Excessive blurriness that is not the result of a dirty lens.
Not centered in lens, reducing visibility

Buttons

‘Sticky’ or stuck buttons
Doesn’t click
Click but doesn’t actuate function
Multiple clicks

NFC Failure

Does not register ApplePay / Samsung Pay
Wireless charging may not work (usually same part)

Bluetooth / Wi-Fi / Service

Trouble connecting
Wi-Fi button won’t switch on
Dropping constantly, even at a close distance

Microphones / Speakers

No output or input
Other people cant hear me on the phone
Crunchy
Echo

Battery

Issues charging
Battery icon seemingly has a mind of its own
Randomly turning off

Extended Warranty

What is covered

Display/touch

Faint display, barely legible. Backlight
Ghost touching
Touch failure (line of touch not working)

Charging Port

No longer charging
Loose connection when plugged in
Those with a headphone jack as a part of the charging port assembly, it no longer functions
Water sensor failure when none has been introduced

Rear Camera

Does not focus
Shakes
Vibrates
Entirely black/ not turning on
Neon colors

Front Camera

Does not focus
Shakes or vibrates
Excessive blurriness that is not the result of a dirty lens.
Not centered in lens, reducing visibility

Buttons

‘Sticky’ or stuck buttons
Doesn’t click
Click but doesn’t actuate function
Multiple clicks

NFC Failure

Does not register ApplePay / Samsung Pay
Wireless charging may not work (usually same part)

Bluetooth / Wi-Fi / Service

Trouble connecting
Wi-Fi button won’t switch on
Dropping constantly, even at a close distance

Microphones / Speakers

No output or input
Other people cant hear me on the phone
Crunchy
Echo

Battery

Issues charging
Battery icon seemingly has a mind of its own
Randomly turning off

Mobile Verification

1 Step 1

Upload mobile invoiceOnline purchase bill, Physical store bill

Click & Upload

Upload mobile IMEI number PhotoDial *#06# on mobile dial pad it will come on the screen

Click & Upload

You can upload multiple photo of your mobile. Mobile Bill outside India can register

Mobile bill is not in my name? Whether you use the phone or your family or friend does, this mobile insurance policy will be valid for all. It is linked to the IMEI of the phone & not the user.

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